Security means freedom from risk and danger. It should also mean a freedom from doubt, anxiety and fear. With knowledge comes freedom - learn how to protect yourself online.
The Competition Bureau of Canada also provides some helpful resources:
Feel free to review the following links for additional information:
The Consumer Measures Committee (CMC) site includes access to an ID theft prevention kit and an identity theft checklist.
Other Security Resources
Money laundering claims many victims. The safety and security of our communities is threatened by illegal activities such as drug trafficking, illegal arms sales, prostitution, commercial fraud, human trafficking, corruption and organized theft.
Compliance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) helps detect, deter and prevent money laundering actitities. Under this Act there is mandatory information, record keeping and reporting requirement for financial entities, including credit unions.
All of our members will be asked to provide identification such as a birth certificate, driver's licence, passport or similar type of identification when opening an account or requesting to process specified transactions.
Members are reminded that it is their responsibility to inform the credit union immediately upon discovering or suspecting unauthorized account activity or if their Online Banking login and/or password has been compromised.
Here are some key points that members must utilize in order to protect their home computer or laptop and, ultimately, their personal banking information:
- Financial institutions do not solicit personal information from members either over the phone or by email. This means that if you receive a phone call or email from someone reportedly from Belgian-Alliance Credit Union and they are asking for your personal information - STOP. This person is not from the credit union. Do not give them any information. Hang up immediately and contact your branch via a trusted method, as found on our Contact Us page. Members are encouraged to report any instances of non-authorized individuals posing as a credit union representative.
- Do not share online account information, such as Online Banking Login IDs and passwords with anyone, including your family members. A large amount of online fraud is called "friendly fraud", whereby family members have gained access to a member's account and used the member's funds to their advantage without the approval of the member.
Computer/Laptop and Network Practices
- Online Banking Passwords: Passwords should always be kept secured and should be changed on a regular basis (every 6 months) to ensure that your bank accounts are protected.
- Virus Protection: Use virus protection software and firewall software from reputable companies on all of your home computers and laptops that are used for Online Banking. The software should have the functionality to be automatically updated with the latest virus prorection files on a regular basis, i.e.: daily at login. Members should ensure that the software is kept active for the life of the computer, as a lot of the software that comes with your computer is subscription-based; the software will be kept current and up to date for one year from the date of registration. After this time, however, regular updates will not be received from the vendor and the computer will be at risk of an attack.
- Fire Walls: Use a firewall and have the security features of the firewall enabled at all times to prevent unauthozied access.
- Encryption: 128-bit encryption is the most current and most secure form of data encryption available to the home computer or laptop. Members should be advised that they must have 128-bit encryption enabled on all computers or laptops that are used for Online Banking.
- Caching: Remember to clear your computer's cache after each Online Banking session. The cache is a function of your internet software that stores recently viewed pages. This information is a criminal's access to members' banking sources.
- History: Remember to clear the history from your web browser after each session. History allows attackers to follow where members have been on the Internet in the past.
- Bookmarking Pages: Don't bookmark your banking websites, as this will provide criminals a starting point to look for banking information. Links to your Online Banking site should always be typed in each time. This also prevents a criminal from inserting phoney banking pages by allowing them to modify the bookmarked link.
- Wireless Networks: Don't use wireless networks such as those found in internet cafes for your banking. Security on wireless networks outside of your home or place of work is not always what it appears to be.
- Caution Using Computers or Laptops that aren't Yours: Do not do your Online Banking on a computer or laptop that is not directly under your control at all times.
- Security Updates: Install new security patches as soon as their operating system and internet browser manufacturers make them available.
- Automatic Password-Save Feature: Password savings should be disabled in the browser and software that members use.
- Exiting the Internet Banking Site: Remember to use the Log Out feature of the software and close the browser if you are stepping away from your computer for any period of time. The browser may retain information entere in the login screen and elsewhere until you exit.